Digital Banking Security
How we protect you
Your protection is our top priority, so we invest in countless resources and security features to keep your information safe.
- A dedicated fraud team monitors your accounts for suspicious activity.
- Digital Banking requires passwords with a combination of uppercase letters, lowercase letters, numbers, and special characters.
- We automatically log you out of Digital Banking after 15 minutes of inactivity.
- Digital Banking accounts are locked after three unsuccessful login attempts.
How you can protect yourself
- Make your Digital Banking password different from your other passwords.
- Use these password tips to strengthen your password.
- Use the Secure Message Center instead of email when discussing personal information.
- Review your eStatements regularly. Sign up for eStatements.
- Set up account notifications to alert you of any activity in your Digital Banking account.
- Set up multifactor authentication for an extra layer of security. What is multifactor authentication?
Protect your account with three, simple steps.
Touch ID® & Face ID®
Log in to the Connexus App1 with your fingerprint or facial recognition on compatible smartphones.
Report suspicious activity
Call us immediately if you notice unwarranted transactions or access to your Digital Banking.
Multifactor authentication
Secure your account by adding a secondary method of identity verification in order to log in.
Having your contact information up to date in our system is critical. How to review and update your info.